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From the blog

Kolide Sub-Processors

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Kolide engages the following Sub Processors to provide services, customer support, perform product research and development.


Name of Sub-Processor Purpose GDPR Compliance Link
AnnounceKit Sends emails on behalf of Kolide to alert users of product and feature updates. https://announcekit.app/gdpr-compliance
Bugsnag Stores Kolide application exceptions for engineers to triage and resolve https://docs.bugsnag.com/api/data-access/gdpr-examples/
ChartMogul Enriches data pulled in from Stripe and historical data of customer journey https://chartmogul.com/privacy/
Clearbit Enriches data based on a provided email address https://clearbit.com/gdpr
Google Analytics Allows Kolide to track utilization of product features and marketing campaigns https://privacy.google.com/businesses/compliance/
Google Cloud Platform Stores log events that detail access and activity in the system https://privacy.google.com/businesses/compliance/
Heroku Hosting provider for Kolide. https://devcenter.heroku.com/articles/gdpr
HubSpot Stores log events that detail access across Kolide marketing experiences. HubSpot allows Kolide to track marketing campaigns https://www.hubspot.com/data-privacy/gdpr
Intercom Customer CRM (Kolide uses this to offer support and promote new features) https://www.intercom.com/help/en/articles/1385437-how-intercom-complies-with-gdpr
Juro Contract lifecycle management software https://juro.com/privacy
Mailgun Sends emails on behalf of Kolide to authorized users of the service. https://www.mailgun.com/gdpr/
Slack Internal communication tool that integrates with intercom, Stripe, and other platforms on this list that may contain customer information https://slack.com/trust/compliance/gdpr
Stripe Processing payments, storing payment information https://stripe.com/guides/general-data-protection-regulation
AnnounceKit

Sends emails on behalf of Kolide to alert users of product and feature updates.

Bugsnag

Stores Kolide application exceptions for engineers to triage and resolve

ChartMogul

Enriches data pulled in from Stripe and historical data of customer journey

Clearbit

Enriches data based on a provided email address

Google Analytics

Allows Kolide to track utilization of product features and marketing campaigns

Google Cloud Platform

Stores log events that detail access and activity in the system

Heroku

Hosting provider for Kolide.

HubSpot

Stores log events that detail access across Kolide marketing experiences. HubSpot allows Kolide to track marketing campaigns

Intercom

Customer CRM (Kolide uses this to offer support and promote new features)

Juro

Contract lifecycle management software

Mailgun

Sends emails on behalf of Kolide to authorized users of the service.

Slack

Internal communication tool that integrates with intercom, Stripe, and other platforms on this list that may contain customer information

Stripe

Processing payments, storing payment information